Customers? How about Long Term Partners
The aspect of selling has been revolutionized to adapt to changing trends in the market. For you to truly say you are in business you have to show a long term partnership for it. You will be right to say its personal. The customers are the only permanent partners you will ever have. The customers dictate the demand, the preferences and the issues they would want addressed about the product or service. Customers are not just individuals but other businesses as well. To create long terms relationships with them you have step in their shoes , if it isn’t possible get someone who can because that way you’ll be able to deliver.
A good thank you to your parents on the point of making new friends would be in order. It works like magic in business. What this essentially means is that you will have to make a point of attending seminars and conversing with people on social media. This is how you get people to know you. Friends and family are about the best place to start when looking for customers. The list shouldn’t end there are other people in your list too. You should be on the forefront to let your barber, hair dresser, doctor , dentist and the mechanic along with the post man in on your business. To get their attention you do not have to do as much and their impact on your business might even surprise you.
If you sense that expressing yourself is a challenge then email marketing was meant for you. Its got you covered on any kind of news, developments , short videos and any kind of message that you may want your customers to see. It takes time to convince a person to work with you and this platform might just be it. Personalizing it using the information they have provided makes them feel much more appreciated. There should always be an opportunity for clients to say what they feel about the business. Allow them to express themselves honestly. This way you get the advantage of mitigating mishaps before they escalate and know how to improve customer satisfaction.
Some things never change people still love getting presents. Offering incentives and discounts on loyal customers will retain them in the business as just that. If you ask nicely they might want to help you advertise through word of mouth. Referrals are the best way to get the traffic and your customers might be an invaluable resource in this sector. You have to treat them special. The fact that they have been standing with you for sometime makes them a very crucial part of your business. Integrity is what gets you to stay in business. Only promise what you can do and make appoint to keep in touch with the customer in case of changes in plans. If they could bank on you then you are rest assured they will understand when things don’t go according to plan but again its your responsibility to deliver.
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